Large SaaS Company Enjoys 100% Satisfaction for First Time Clients, Boosts Software Utilization by 38%
The Company’s Challenge
One of the largest SaaS companies providing cloud-based Enterprise Sales, CRM, and Servicing platforms was finding it a challenge to integrate their software with disparate technology architectures and drive change management to increase software utilization.
The Clovity Solution
Clovity Synthesis, which incorporates end-to-end solutions from requirement gathering, resource planning, tool selection, project management, and iterative delivery of solutions, with a quick ramp up and ramp down of teams, lead our customer to win the highest accolades in adoption and satisfaction rates.
By partnering with Clovity, our client was able to focus on what they do best - developing the most sophisticated CRM and ERP solutions. And they did so with the assurance that in Clovity, they had found a team that understood different industries, technology architectures, implementation cycles, and challenges of change management in big and small CRM and Enterprise application integrations.
Using Synthesis, our trademark agile delivery methodology, our client experienced a 100% score in every implementation and saw their revenues grow by 18%, which led to higher adoption.