Organizations invest in Atlassian tools to support project management, collaboration, software development, and IT service delivery. Jira Software, Confluence, Jira Service Management (JSM), Bitbucket, and other Atlassian products are powerful individually—but they shine brightest when strategically configured and aligned with how your teams work.

As an Atlassian Platinum Solution Partner, Clovity provides customized consulting, implementation, and managed services that help you get the most value out of your Atlassian stack. Whether you’re new to the ecosystem or looking to optimize your current setup, our approach is grounded in practical outcomes and long-term scalability.

1. Taking Atlassian Beyond the Basics

Many teams start with Jira Software for task tracking or Confluence for documentation. These tools offer extensive out-of-the-box capabilities, but without proper configuration, you may only scratch the surface. Clovity helps organizations move from isolated systems to a fully integrated environment by:

• Aligning workflows with business processes across departments
• Customizing dashboards, boards, and queues for specific roles
• Enabling traceability from strategic planning through delivery
• Establishing permission schemes and automation that reflect real-world team structures

Our consultants prioritize usability: we listen to how your teams work, analyze friction points, and configure solutions that feel familiar—while delivering advanced functionality under the hood.

2. Building Solutions for Every Team

Each department has its own rhythm, expectations, and reporting needs. Clovity tailors the Atlassian stack to diverse functions without forcing teams into a rigid mold:

• Software Teams: Scrum or Kanban boards in Jira Software, automated Bitbucket release pipelines, and full visibility from epics to commits—keeping developers, testers, and product owners aligned.
• Legal Departments: JSM request types with dynamic forms and SLAs per category—ensuring predictable contract-review workflows and timely stakeholder updates.
• HR and Recruiting: Confluence templates with Jira workflows triggering equipment and access requests, plus role-based task assignments—for faster new-hire provisioning and clear tracking.

3. Making Administration Scalable

Administrators face pressure to manage users, workflows, permissions, integrations, and performance. Clovity establishes foundations for growth, compliance, and simplicity:

• Role-based access control integrated with Okta, Azure AD, or LDAP
• Standardization of naming conventions, issue-type schemes, and shared configurations
• Performance tuning: optimized indexing, archiving, and backup strategies
• Audit readiness with configured logging, reporting, and trails for regulated industries

4. Supporting Cloud and Data Center Deployments

Atlassian offers cloud, on-premises, or hybrid deployment options. Clovity ensures your environment meets technical and organizational requirements:

• Cloud: Migrations, tenant configuration, app selection, data-integrity checks, and security reviews across Standard, Premium, and Enterprise tiers.
• Data Center: Sizing, deployment, high availability, and monitoring tool integrations for on-premise or self-managed setups.

We document configurations and train your IT or DevOps teams for self-sufficiency.

5. Curating an Integrated App Ecosystem

With thousands of Marketplace apps available, it can be hard to know which deliver lasting value. Clovity vets and configures third-party apps—whether it’s eazyBI for reporting, Gliffy for diagrams, or our JQL AI for natural-language queries. When off-the-shelf apps don’t suffice, we build custom REST-API integrations, validators, and workflow extensions to bridge systems like Salesforce or ServiceNow.

6. Ensuring Long-Term Success with Managed Services

Implementing Atlassian tools is just the beginning. Clovity’s managed services ensure ongoing performance, reliability, and alignment:

• Ongoing support for user requests, incident response, and environment upgrades
• Quarterly usage reviews and configuration adjustments
• Training sessions for new users and refresher courses for seasoned teams
• License management: tracking renewals, usage, and entitlements

Why Clovity?

Clients choose Clovity for:

• Public- and private-sector expertise—from federal agencies to global enterprises
• A consultative approach that aligns solutions with how your people work
• A dedicated Atlassian practice staffed by certified specialists
• Commitment to knowledge transfer—never leaving your team with a “black box”

Let’s Talk

Every organization’s Atlassian journey is unique—but the goal is the same: systems that support how you work, not the other way around.